“For Managed Service Providers the greatest challenge lies in resisting the temptation to cater to every possible need of their customers and instead, focus on their core competencies and specific value”. - Al Alper, CEO CyberGuard360.
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“Success hinges on maintaining a clear focus on delivering exceptional services the vertical markets MSPs serve, rather than catering to the whims of every single prospect. By narrowing their focus and defining their unique deliverables, MSPs will become experts and experience rapid growth and success.” - Alan 'Woody' Reeves, CEO, MouseCalls Technology Solutions.
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“Vendors, too, must align with this mindset, understanding that their goal is to align their solutions with the MSPs deliverables and thereby create a powerful supply chain where everyone succeeds. In essence, success is found not in being everything to everybody, but in mastering what truly matters to their core clientele." - Ted Roller, Channel Chief, Zomentum.

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