The year 2023 has been great for the partner ecosystem. Despite what we hear about the macro environment, partner businesses continued to thrive. From our position at the forefront,  we saw how partners won a gigantic $350 million in new business on the Zomentum platform - a massive jump from the $20 million the previous year.

This is why, as we start the new year, we wanted to recognize these partners for their massive achievements in the past year. 

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Introducing The Most Influential Partners of 2023. In this list, we recognize partners across North America and Europe who successfully turned their business from purely a service-based organization to a growth engine. These Partners were selected based on revenue growth, sales and marketing mastery, close rates, financial success, and operational efficiency.

Top 10 Most Influential Partners in North America

(Note: Companies are listed alphabetically)

ATB Technologies

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ATB Technologies provides industry-leading IT solutions for various businesses and industries and is recognized as one of the top IT companies in the St. Louis region. The company focuses on serving clients in the greater St. Louis area in order to provide onsite support that affords valuable strategic advantages.

As one of St. Louis’s fastest-growing companies, ATB experienced a 35% year-on-year revenue growth in 2022 and increased its staffing by 15%, maintaining a 1 to 1.2 customer-to-employee ratio. This translated into the third consecutive year with zero customers lost. The average tenure for ATB’s technical employees is 7.1 years. 

Computer One Inc.

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Computer One is a technology solution provider for businesses in Lafayette, Louisiana. Established in 1981, they offer various services and support plans to help businesses optimize their technology. The goal of Computer One is to provide businesses with the tools they need to compete and succeed in their respective industries by cutting costs and maximizing technology. Their offerings include backup and disaster recovery, network hardware, server solutions, antivirus security, voice-over IP, email solutions, and technology maintenance and support.

IntermixIT

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IntermixIT offers IT solutions for small and medium-sized businesses in Harrisburg, Lancaster, York, Lebanon, and Reading. They offer flexible packages at various prices, including essential coverage or enterprise-class IT services with 24/7/365 support. The comprehensive IT solutions provided by IntermixIT include cloud computing, network security, disaster recovery, security services, and dark web monitoring. They offer two options for IT support - full managed IT services or co-managed solutions to manage specific areas of the infrastructure. 

‍Jolera

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Jolera is a global technology company providing IT solutions for small and medium-sized businesses. Founded in 2002, they deliver innovative, efficient, and cost-effective technology solutions to help clients succeed in the digital age. Offerings include Managed IT Services, Cloud Solutions, Cybersecurity, Networking, and Voice Solutions. Jolera operates globally with offices in North America and Europe, serving clients across various industries. 

Network Computer Pros

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Network Computer Pros is a technology solution provider offering a wide range of services to small and medium-sized businesses in the South Florida area. Founded in 2001, they are known for their customer-focused approach, providing personalized and effective IT solutions to help businesses achieve their goals. Their services include network design and implementation, cloud computing, cybersecurity, data backup and recovery, and 24/7/365 support. 

‍Premier One Data Systems

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Premier One is an IT support provider for small and medium-sized businesses. Established in 1991, the company offers technical helpdesk support, computer support, and consulting services. With extensive experience and infrastructure, Premier One helps clients use technology as a competitive advantage. They partner with various businesses and work to prevent IT issues from causing costly downtime. The dedicated staff is dedicated to helping clients succeed.

SNS Technologies

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SNS Technologies specializes in technology solutions for all businesses as well as providing support for personal computing. They are proudly serving Hilton Head Island, Bluffton, Beaufort, and surrounding areas for many years.

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2022 was a big year for them. SNS grew by about 35%, and a good bit was because of the quotes sent to their clients and the ease of approving quotes and Manage Support Agreements.  They redesigned all support contracts and quotes using Zomentum's list of Templates.  

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Another area they prospered in was cybersecurity protection and response. By leaning on their partnerships with Datto/Kaseya MSP management, Axcient BCDR, and the team of TruMethods, along with other partners, they look forward to growing even more in 2023.   

Systemverse

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Systemverse is a technology solutions provider that offers a wide range of services to small and medium-sized businesses across multiple industries. They are known for their comprehensive approach, providing customized IT solutions to help businesses optimize their technology investments. Their services include network design and implementation, cybersecurity, cloud computing, data backup and recovery, and 24/7/365 support. Their experts are dedicated to delivering innovative, efficient, and cost-effective IT solutions to meet the unique needs of each customer. 

‍Tier 3 IT Solutions

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Tier 3 IT Solutions is a technology solution provider based in Canada, serving small and medium-sized businesses in the Greater Toronto Area. They offer a comprehensive range of services, including IT support, network management, cybersecurity, cloud computing, and more. With a focus on personalized and effective solutions, Tier 3 IT Solutions helps clients achieve their technology goals while reducing risk and ensuring optimal performance. Their team of highly skilled technicians is dedicated to providing reliable and efficient services, with 24/7/365 support available.

Zyrka

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Zyrka is a privately owned managed technology support provider specializing in Private Equity Groups, Family Offices, and their portfolio companies. In operation since 2004, Zyrka takes on new clients by referral only.

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Top 7 Most Influential Partners in Europe

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(Note: Companies are listed alphabetically)

Chalkline

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Chalkline Solutions is one of London’s leading IT managed service providers and Microsoft cloud solution providers. Based out of London, England, Chalkline provides successful, cutting-edge service solutions to leading UK-based & global organizations in the private sector. 

2022 was an excellent year for them. They finally reached a 30+ headcount and moved into their shiny new office. They also launched a new Security Bundle to ensure clients’ security first.

Cutec

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Cutec is the leading provider of IT Support Services in Plymouth. Their fully comprehensive suite of IT Solutions makes them the ‘go-to’ IT Support business in the South West.

While the economic climate remained challenging for many clients in 2022, Cutec has witnessed growth throughout our client base. They have noticed more and more clients wanting to move to the cloud to enable easier remote and hybrid working. This move to the cloud not only means your standard Microsoft 365 licenses but that clients also looking to protect their data with other bolt-on services like SaaS backup, cyber security, and signature manager services. 

Cutec has been working hard with clients to help streamline their businesses, and there has been a lot of focus on cybersecurity. Cutec was pleased to revamp all our services in 2022 to be more security focused on top of providing regular IT Support.

Empyrion Tech

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Empyrion Tech is an IT Services Provider that delivers complete technology solutions to organizations that put value on empowering their team through technology while forming a strong partnership with a technology services provider.

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In 2022, they achieved significant growth in the following areas:

• Increased Cloud Services revenue growth
• New products and service offerings in Cyber Security
• More opportunities for Security Centric Firewall implementations
• Expanded our sales team and built a sales and marketing strategy

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Zomentum has been a valuable asset in achieving their 2022 goals. The platform has dramatically improved their turnaround time for getting quotes to clients, allowing them to respond to their needs more quickly and efficiently. Additionally, the presentation and organization features of Zomentum have made it easier for clients to understand the information provided, leading to better communication and understanding. The platform has also provided valuable insights to their larger team, helping make data-driven decisions and stay on top of significant trends in the industry. 

Infoteam S.r.l.

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Infoteam is an IT Solution Company dealing with IT Services and Solutions in the North of Italy. Their main areas of expertise are IT infrastructure, Digital Workspace, Cybersecurity, and Managed Services.

In 2022, Infoteam grew exponentially in terms of turnover and business. They started an ambitious project to renew the processes and the business model. They introduced a PSA (Professional Service Automation) across all business functions and chose Zomentum for the creation and management of quotes and contracts. Zomentum automated some operations that in the past were done manually, such as:

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• Full integration with the PSA
• Traceability of quotes, projects, and contracts
• Increase of efficiency and precision
• Reduction of mistakes probability
• Time-saving

Net Support

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NetSupport is a leading provider of IT support and technology management solutions, offering innovative and comprehensive solutions to organizations of all sizes worldwide. With over 30 years of experience, their solutions include remote control and support, service desk, device management, and IT asset management. Their solutions are designed to be flexible, scalable, and easy to use, making it possible for businesses to manage their technology and support their employees effectively. With offices in Europe, North America, and the Asia-Pacific region, NetSupport provides local support and expertise to organizations worldwide.

Uptech

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Uptech is the leading IT support company in Kings Lynn and West Norfolk. They offer Enterprise-level tools, Cyber Security Solutions, and IT hardware to businesses. Established in 1994, Uptech offers High-end IT Services to Businesses with 5-200 staff, with multiple locations (including WFH), keeping them all Connected. They have helped clients grow and improve their IT, becoming more profitable and productive.

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Uptech saw massive growth in new client acquisition in 2022. They have closed more new businesses in the past 12 months than in the previous five years. With the help of Zomentum, they have increased the close rate for proposals and sales. The ease with which they could work on these and simplify the process whilst improving it was brilliant.

Urban Network

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Urban Network is a provider of outsourced IT solutions in England. The company offers a complete IT solution with managed cloud and on-premise services, a team of skilled IT professionals, and partnerships with leading IT providers. Urban Network delivers enterprise-level service with a personal touch, ensuring bespoke solutions for each customer. Known for its innovative and knowledgeable approach, the company offers a trusted, competitive, and impartial service for businesses looking to improve their IT operations.

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In 2022, Urban Network underwent a major transformation that involved merging three MSPs into one entity and integrating their systems into a unified set of tools. This was a challenging task that took 45 days to complete, but it helped them engage with clients more effectively and streamline their internal processes.

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After completing the merger, Urban Network acquired a marketing firm, which added new skills and services to its portfolio. To keep up with the changes, the sales team and account managers needed to be informed about the new offerings. Urban Network used Zomentum to standardize their proposals and reduce the time spent creating them. Urban Network also focused on identifying areas where they could improve their client's business and positioning themselves as the solution to these needs, which led to an increase in their "quotes raised to win ratio."

Influential Partner - Prizes

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As a winner of this award, these Partners are entitled to the following benefits:

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• An exclusive badge that they can use on their website and social channels
• Mention in all the media coverage and highlight on Zomentum’s blog and socials
• Invitation as a guest on the Zomentum webinars.

About Zomentum

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Organise your service business and impress your customers: sales automation, quotes, proposals, assessments, e-signature, vendor license reconciliation, and more. Revolutionizing the sales & billing process and its many steps into a simple workflow - Zomentum offers a comprehensive approach that helps partners to visualize the lead flow and convert opportunities efficiently.

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Know more: https://www.zomentum.com/for-partners

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