According to the Journal of Contract Management, more than 10% of a company's contracts go missing or get lost during and after the sales process. 

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This typically happens because there is no proper contract management system, and they rely on manual abilities to keep up with the details of the contracts. Now that in turn, often leads to scope creep and loss in revenue for MSP businesses. 

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That’s where bringing in MSP contract management software becomes important as you scale your business.  

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These tools help you create, keep track of, and handle contracts with clients, vendors, and other partners. They have features that help you control different versions of the contract, keep a library of important clauses, use electronic signatures, and stay up-to-date with project scope, liabilities and responsibilities. 

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In this post, we're listing out the best contract management software and tools for MSP to help you streamline how you manage these documents. 

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13 Best Contract Management Software and Tools for MSP 

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While the contract management software you use should be based on the scale of your business and individual needs, we recommend the following for MSPs: 

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1. Zomentum

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Zomentum is one of the best contract management software that offers a comprehensive revenue platform designed for Managed Service Providers (MSPs) and IT service providers to enhance their sales and operational processes. 

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The platform offers a range of features and integrations that facilitate various aspects of the sales cycle, from creating contracts to managing updates/ changes on them, payments and vendor relationships. 

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Zomentum integrates with various existing tech stacks, providing over 50 integrations to ensure data accuracy and efficiency by reducing manual data transfer errors. This prevents any possible scope creep or revenue loss when contracts are not followed to what is finalized. 

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It also helps you key performance indicators like revenue growth on the contracts closed alongside offering the opportunity to enroll in new programs and cater to your client's evolving needs. 

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Learn how you can create and manage contracts in minutes on Zomentum here. 

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Key Features

• Use customizable and interactive templates to create MSP contracts, quotes, and other documents. 
• Drag and drop editor to create contracts for MSP. 
• Easily collaborate with prospective clients and customers to finalize contracts and related documents by addressing comments, concerns, and questions. 
• Share up-to-date pricing and product availability with native and custom distributor integration options. 
• Track the document status and see if it has been opened, viewed, signed, or expired. 
• Set document expiration dates, enable PINs for access controls, mark approval rules, and configure auto-email reminders from settings.
• Accept payments within Zomentum by integrating with any of the payment gateways.
• Maintain a detailed audit on the changes made to the contract over a period of time. 

Pros

• Enables creating and sending contracts in minutes with intelligent integrations. 
• Makes it easier to collaborate and conclude on contracts.
• User-friendly interface and ease of use.
• Responsive support team that offers Zoom demonstrations.
• Offers a professional and organized portal for client activity tracking.

Pricing

Zomentum offers three pricing plans, which you can upgrade from, downgrade to or customize based on your MSP business requirements. 

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Reviews

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2. Pandadoc

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PandaDoc, a CLM software, provides a comprehensive contract management solution that speeds up your sales and document workflows. It allows you to seamlessly integrate contact, opportunity, and pricing information from your CRM directly into your contracts.

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Key Features

• Build contracts quickly using templates and pre-approved clause options.
• Integrate customer data from CRM systems into documents.
• Redline contracts with comments and negotiate within the document.
• Automate tasks for faster and more organized operations.

Pros

• Template Creation
• User Friendly
• Saves Time
• User Interface

Cons

• Expensive
• Sending Issues
• Template Issues
• Customer Support

Pricing

• Free e-sign- Free
• Essential- $19/seat/month
• Business- $49/seat/month
• Enterprise- Custom pricing

Reviews

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3. Ironclad

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Ironclad is one of the contract lifecycle management tools that offers an intuitive interface and AI-powered capabilities. It streamlines contract processes, offering features such as automatic data tagging, redline suggestions, clause flagging, and more.

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Key Features

• Analyze contract data with over 194 automatically detected contract properties.
• Keep track of changes and collaborate with counterparties using comments and notifications.
• Generate reports using out-of-the-box or customizable templates.
• Automate contract data ingestion for seamless tagging.

Pros

• User-friendly implementation process
• Highly customizable for workflows
• Granular permissions options
• Integrates well with SFDC and CPQ

Cons

• Specific API integration issues
• Manual work in reporting due to limitations
• Limited logging in the Repository
• Clunkiness for complex agreements

Pricing:

Contact the team for the pricing

Reviews

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4. Concord

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Concord is a comprehensive contract management software designed to simplify the process of signing and managing contracts. With its end-to-end capabilities, Concord empowers users to take control of their contract workflows seamlessly.

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Key Features

• Set the sequence of signatures and receive automated reminders for each signer.
• Customize templates to your requirements with customizable fields.
• Control your process with auto-tracking, version history and audit trails.
• Create an unlimited number of workflows with unlimited steps and approvers.

Pros

• Flexible document editing
• User-friendly and simple interface
• Streamlined contract execution
• Centralized contracts database

Cons

• Glitches and critical bugs
• Slow update cycle
• Limited functionality for SOW copies
• Limited hyperlinking in contracts

Pricing

• Standard- $17/ user/ month
• Pro- $49/ user/ month
• Enterprise- $89/ user/ month

Reviews

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5. Dealhub

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DealHub is a comprehensive platform that empowers sales and finance organizations with end-to-end Quote-to-Revenue automation. It facilitates efficient sales processes, contract issuance, deal closure, contract management, subscription automation, and billing, all within a unified platform. 

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Key Features

• Generate NDAs, MSAs, agreements, quotes and other documents in a variety of formats (e.g. Word, PDF and HTML)
• Streamline the approval process with automated workflows.
• Automatically sync data with your CRM
• Seamlessly update new products, configurations and prices in the back end

Pros

• Highly customizable for complex scenarios
• Streamlines sales quote creation
• Active customer support
• Integrates well with Salesforce

Cons

• Complexity in the backend for implementation
• Lack of automated collaboration workflows
• Learning curve for users new to the tool
• No mobile app

Pricing

Contact the team for the pricing

Reviews

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6. DocuSign

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DocuSign is a leading electronic signature and contract management platform that empowers businesses to streamline their agreement processes. It offers a range of features to enhance collaboration, efficiency, and security in agreement management.

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Key Features

• Automate contract routing for internal and external review with detailed version control.
• With pre-built connectors and rich APIs, use CLM with the tools your team is already using.
• Generate on-demand, self-service documents for signature with little to no code.
• Select the type of ID methods and country of issuance you will accept, how you want to retain ID data and name-matching precision.

Pros

• Intuitive and well-designed
• Streamlines signing and approval processes
• Templates and bulk send features are beneficial

Cons

• Pricing can be expensive
• Additional costs for security features
• Limited ability to edit documents
  

Pricing

• Personal- $10 /month
• Standard- $25 /month per user
• Business Pro- $40 /month per user
• Enhanced plans- Custom pricing

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Reviews

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7. Agiloft

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Agiloft offers a cutting-edge Contract Lifecycle Management (CLM) platform that empowers businesses to automate work processes, mitigate risks, and drive revenue growth through agile contract management.

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Key Features

• Create unlimited templates for any workflow or contract process quickly and easily.
• Find any contract or clause in an instant with the full-text search of contracts and attached files.
• Automate the most complex approval routing process including a combination of sequential, parallel, and conditional approvals.
• Built-in Adobe Sign and DocuSign integration give you secure, legally enforceable e-signature capability.

Pros

• Easy to use, intuitive interface
• Powerful searching, and reporting capabilities
• Helpful support and implementation team

Cons

• Requires technical expertise for setup
• Limited out-of-the-box reporting/dashboards
• Lack of automatic clause library updates
  

Pricing

Contact the team for the pricing

Reviews

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8. Outlaw

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Outlaw offers a human-centered contracting experience for in-house counsel to reach agreements seamlessly. With a focus on user-friendly solutions,  it offers an end-to-end suite of products addressing the biggest challenges in contract lifecycle management.

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Key Features

• Customize workflows per template to your organization’s exact business process requirements.
• Maintain compliance with an immutable event-based audit log and docx/pdf export available at every step along the way.
• Automate legal operations with powerful batch tools that enable contract generation by the thousands.
• Automate contract generation triggered by deal stage changes from popular CRMs like Salesforce and HubSpot.

Pros

• Intuitive interface and easy navigation
• Easily customizable contract templates
• Smooth collaboration and editing

Cons

• Editing contracts can be cumbersome
• E-signature process may have issues
• Limited template variety

Pricing

Contact team for pricing

Reviews

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9. Contractworks

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ContractWorks provides a secure and scalable contract repository where users can easily store, organize, and retrieve their agreements. The platform enhances contract visibility, enabling organizations to stay organized, minimize risks, and reduce costs. 

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Key Features

• Create error-free contracts and easily tailor document templates with conditional logic. 
• Create invite links with different access levels. 
• Schedule reports to run automatically.
• Set up tailored reports based on your selected data points, like value or type of contract, and gain more insight into your contract portfolio.

Pros

• Intuitive interface and easy navigation
• Limited standard reports are available
• Effective tagging and search capabilities

Cons

• Limited capabilities in sending signature requests
• Performance issues with large databases
• Limited standard reports are available

Pricing

• Standard- $700/ month/ billed annually
• Professional- $900/ month/ billed annually
• Premium- $2000/ month/ billed annually

Reviews

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10. Conga

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Conga is one of the leading contract management tools that offer a range of products designed to simplify complex processes, mitigate risks, and enhance collaboration. From large multi-departmental businesses to legal and procurement departments, Conga CLM products optimize contract management.

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Key Features

• Automate and standardize the contract lifecycle to increase speed, lower risk, and boost compliance.
• Extract data and gain visibility into contracts for tracking obligations, managing opportunities, and risk mitigation.
• Conga Contracts is built for legal and procurement departments and works with any CRM.

Pros

• Streamlined intake, processing, and requests
• Helps organize pending, active, and historical contracts
• Helpful customer service

Cons

• Complex configuration with many layers
• Limited synchronization with Google Drive
• Some document templates are not highly customizable

Pricing

Contact team for pricing

Reviews

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11. Icertis

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Icertis empowers businesses to navigate the complex landscape of contracts with unparalleled efficiency and insight. Backed by the security of Microsoft Azure, Icertis Contract Intelligence Copilots are poised to transform the way organizations interact with contracts, without compromising the security of valuable contract data.

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Key Features

• Reduce cycle time with standardized rule-based authoring and approvals.
• Establish a single, digital and intelligent system of record for all contracts and contract data.
• Streamline compliance with obligations within clauses and terms automatically cataloged and tracked.
• Improve enterprise-wide governance with complete visibility into past, present, and pending contracts and their entitlements and obligations

Pros

• SSL certificates for secure data transfer
• AI-based functionality and embedded analytics
• Highly configurable and flexible core software

Cons

• Process issues with generating CSR files and uploading them to portals
• Some integrations require customization, which can be tedious and costly
• Takes time to roll out new groups, adding dependency to roadmaps

Pricing

Contact the team for pricing. 

Reviews

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12. Trackado

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Trackado offers a comprehensive platform for contract management that ensures the organization and accessibility of all your contracts from any location. It provides automatic notifications for important dates and tasks, while also granting valuable insights into the financial components of your contracts.

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Key Features

• Easily search, find and retrieve your contracts by e.g. category, department, business partner or your custom properties.
• Manage the complete lifecycle of your contracts including all amendments and changes.
• Start workflows from predefined templates or create a workflow from scratch.
• Manage all your e-signing processes from within Trackado and receive your signed documents directly back into Trackado.

Pros

• SSL certificates for secure data transfer
• Cost-effective

Cons

• Notification/renewal options can be confusing
• Some features not yet implemented, like a reporting system

Pricing

• Free- $0/ month
• Starter- $39/ month
• Business- $129/ month
• Enterprise- $299/ month

Reviews

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13. GetAccept

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GetAccept, a prominent player in the digital sales realm, offers a comprehensive platform known as the Digital Sales Room. This innovative solution equips revenue teams with the tools they need to enhance win rates by deeply engaging and understanding potential buyers, guiding them from initial opportunity to a finalized deal. 

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Key Features

• Allows you to craft stunning sales proposals.
• Empower sales teams to create and send out professional proposals with accurate product quotes and pricing information. 
• Gain real-time insights on how prospects interact with your proposals, and map new stakeholders when your content is forwarded.
• Minimize time and resource consumption with workflow automation that easily connects with CRM and ERP systems.

Pros

• Support required for initial setup
• Automatically logs interactions and document generation

Cons

• Easy to use; user-friendly interface
• Missing feature to add a personal signature
  

Pricing

• Free trial- 14-day free trial
• Professional- $49/ user/month
• Enterprise- Custom pricing

Reviews

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Choose the Best Contract Management Software for Your MSP Business 

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The market is filled with self-acclaimed best contract management software options, each offering a wide array of features. If you're an MSP, it's important to pick a solution that's right for your type of business.

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Zomentum offers a tailored set of tools and functionalities that align perfectly with the needs of an MSP business model. 

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Apart from a powerful set of features for contract management, the platform comes with additional features that help you close the loop - from automating sales follow-ups strategically to getting documents e-signed, tracking proposal progress, and value, and maintaining end-to-end records. 

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If you've been searching for a way to manage contracts for your MSP and make more deals happen, book a demo of Zomentum today.