FlexPoint vs Zomentum Payments: The Ultimate MSP Payment Platform Comparison for 2026

Why MSPs are switching from FlexPoint to Zomentum Payments for faster collections, lower fees, and seamless revenue automation

Choosing the right payment automation platform can make or break your MSP's cash flow. With late payments costing the average MSP $50,000+ annually and manual payment collection consuming 15+ hours per month, selecting between FlexPoint and Zomentum Payments isn't just about features, it's about your business's financial health.

Both platforms promise to streamline MSP payment processing, automate recurring billing, and improve cash flow. But which one actually delivers? After analyzing hundreds of MSP implementations, customer reviews, and real-world performance data, we've uncovered significant differences that impact your bottom line.

This comprehensive comparison cuts through the marketing hype to reveal which platform truly serves MSPs best in 2026.

Why MSP Payment Automation Matters More Than Ever

Before diving into platform specifics, let's address why this decision is critical for your MSP's success.

The Real Cost of Payment Friction

Manual payment processing doesn't just waste time, it actively damages your business:

Revenue leakage from forgotten invoices and clients who "forget" to pay reaches 8-12% annually for MSPs without automation. Cash flow unpredictability prevents strategic investments and forces reactive decision-making. Client churn increases when payment experiences create friction and frustration. Staff burnout from repeatedly chasing payments instead of delivering value. Reduced valuation as inconsistent revenue makes your MSP less attractive to potential buyers.

Modern MSPs need payment platforms that eliminate these pain points while scaling effortlessly as client portfolios grow.

What MSPs Actually Need from Payment Platforms

Through conversations with hundreds of MSP owners, five critical requirements consistently emerge:

- Seamless PSA Integration: Your payment platform must sync perfectly with ConnectWise, Autotask, or your preferred PSA to eliminate double data entry and reconciliation headaches

- Flexible Payment Options: Support for ACH/Direct Debit, credit cards, and backup payment methods ensures clients can pay how they prefer while you optimize processing costs

- Intelligent Automation: From recurring billing to dunning management, smart automation should handle routine tasks without constant oversight

- Transparent Pricing: Hidden fees and complex pricing structures destroy ROI calculations and create nasty surprises

- Real Revenue Impact: Beyond features, the platform must demonstrably improve payment speed, collection rates, and overall cash flow

Now let's see how FlexPoint and Zomentum Payments stack up against these requirements.

FlexPoint Overview: Strengths and Limitations

FlexPoint positions itself as a payment platform purpose-built for MSPs, emphasizing automation, cash flow optimization, and simplified billing processes.

FlexPoint's Core Strengths

FlexPoint offers customizable reporting and analytics providing insights into billing trends, payment patterns, and cash flow status, helping MSPs make informed financial decisions. The platform's focus on MSP-specific workflows shows in features like:

- Automated Payment Collections: Customized billing notifications, automated payment reminders, and flexible payment methods ensure on-time collections

- PSA Integrations: Connections with major PSAs like ConnectWise, Autotask, and Halo enable two-way data synchronization

- Branded Client Portal: Clients can review invoices and manage payments through a secure, branded portal

- Security Focus: Advanced encryption, PCI compliance, and passwordless authentication safeguard sensitive financial data

FlexPoint's Payment Processing Economics

FlexPoint charges $0.25 per ACH transaction regardless of transaction amount, positioning ACH as a cost-effective alternative to credit cards. For credit card processing, FlexPoint offers Interchange+ pricing, with partners typically seeing rates from less than 2% for debit cards to 3.5% for higher-points credit cards.

FlexPoint also offers a Customer Surcharge Plan where MSPs can offset credit card processing costs by shifting fees to clients where appropriate.

FlexPoint's Limitations That Impact MSPs

Despite solid features, FlexPoint users report several friction points:

- Transaction Caps: Payment caps vary depending on the selected plan, ranging from $50,000 to unlimited monthly processing, potentially limiting growth for high-volume MSPs

- Support Tiers: Email support is available to all plans, while premium plans provide dedicated phone support, creating service disparities based on plan level

- Integration Limitations: FlexPoint has limited integrations, however they are expanding, which can create challenges for MSPs with diverse tech stacks

- Complex Pricing Structure: Between base platform fees, transaction caps, and variable credit card rates, calculating true cost of ownership requires significant analysis

- Manual Workflow Gaps: While automation exists, some MSPs report needing manual intervention for edge cases and exception handling more frequently than expected

Zomentum Payments Overview: The Complete Revenue Platform

Zomentum Payments takes a fundamentally different approach integrating payment processing directly into a complete revenue platform spanning proposals, contracts, e-signatures, and recurring billing.

Zomentum's Unified Revenue Approach

Rather than treating payments as isolated transactions, Zomentum collects, processes, and settles payments for new quotes, recurring charges, and existing collections within a unified platform. This integration creates seamless workflows from initial quote to ongoing payment collection.

- End-to-End Revenue Automation: Zomentum simplifies proposals to payments management, allowing businesses to generate quotes, approve e-signatures, and handle payments seamlessly

- Zero Platform Fees: Zomentum offers transparent payment processing without platform fees, eliminating hidden costs that erode margins

- Comprehensive Integrations: Seamless integration with Zomentum Grow, QuickBooks Online, and Xero provides a unified payments ecosystem

- Smart Payment Fallbacks: Failed transactions are secured with backup methods like Direct Debit or ACH primary with Credit Card secondary, guaranteeing smooth payment experiences

Zomentum's Pricing Advantage

More importantly, Zomentum offers the industry's lowest transaction fees, outperforming Stripe, GoCardless, ConnectBooster, and WisePay. For Direct Debit transactions exceeding £2000, there are no additional fees, contrasting with other payment gateways that impose 0.30% charges on larger invoices.

Zomentum's Operational Impact

MSPs using Zomentum report tangible business improvements:

- Payment Speed: Companies experience up to 4x faster payment collection with no platform fees and transparent processing charges

- Automated Reconciliation: Payments are received, records updated, and impeccable bookkeeping maintained automatically

- Dunning Efficiency: The platform tracks progress, automates reminders, and manages dunning efficiently

- Client Experience: Clients receive a dedicated portal for easy payment management, streamlining invoice settlement

Head-to-Head Feature Comparison

Let's break down how FlexPoint and Zomentum Payments compare across critical MSP requirements:

Pricing Structure and Total Cost of Ownership

FlexPoint:

• Platform subscription fees vary by plan tier
• Payment caps from $50,000 to unlimited depending on plan
• ACH: $0.25 per transaction
• Credit cards: Variable Interchange+ rates from under 2% to 3.5%+
• Optional customer surcharge to offset credit card fees
• Premium support requires higher-tier plans

Zomentum Payments:

• Industry leading lowest Visa &  Mastercard rates across debit and credit cards, domestic and international 
• Transparent flat pricing with no variable interchange, no VAT, no hidden fees and no surcharges
• Zero platform fees for payment processing 
• No additional fees for direct debit transactions over 2,000
• Full feature access & support included at every tier 
• Build for global business with support for both USD & GDP (unlike Flexpoint)

Winner: Zomentum Payments for transparent, predictable pricing with no hidden platform fees and the ability to operate completely free at moderate transaction volumes.

Integration Capabilities

FlexPoint:

• Integrates with MSP-specific PSAs: ConnectWise, Autotask, Halo, SuperOps
• Connects with accounting systems: QuickBooks Online, QuickBooks Desktop, Xero
• Limited integrations, however expanding

Zomentum Payments:

• Supports 50+ integrations including Autotask, ConnectWise, HubSpot, and more
• Native integration with Zomentum Grow, QuickBooks Online, and Xero
• 50+ out-of-box integrations to unify contract management and create single source of truth
• Works with Zapier and API integrations for custom connections

Winner: Zomentum Payments for significantly broader integration ecosystem enabling more flexible tech stack configurations.

Recurring Revenue Management

FlexPoint:

• Automated billing reconciliation with unique auto-pay rules
• Automated invoicing and reconciliation, reducing manual work by up to 5 hours per month
• Real-time cash flow tracking
• Customizable autopay configurations

Zomentum Payments:

• Automates payment collection process and sets up recurring payments seamlessly
• Automated billing and collection with integrated ticketing and help-desk tools expediting invoicing
• Complete visibility into vendor licenses to prevent revenue leakage
• Automated customer reminder workflows ensure timely follow-ups

Winner: Tie - Both platforms offer robust recurring billing automation, though Zomentum's integration with broader revenue operations provides a slight edge for MSPs managing complex service portfolios.

Payment Collection Speed and Success Rates

FlexPoint:

• Compunet Technologies achieved 95% faster invoicing, resulting in full payment collections in 72 hours after switching to FlexPoint
• Net-Tech Consulting saw miraculous changes in client payment behavior with AutoPay feature
• Real-time settlement tracking
• Automated retry logic for failed payments

Zomentum Payments:

• MSPs experience up to 4x faster payment collection
• Backup payment methods (Direct Debit/ACH primary with Credit Card secondary) guarantee smooth experiences
• Automated account reconciliation reduces administrative workload
• Intelligent dunning management with progressive retry strategies

Winner: Zomentum Payments for demonstrating consistently faster payment collection across a broader MSP base, plus superior backup payment method handling.

Client Portal and Payment Experience

FlexPoint:

• Branded client portal where clients review invoices and manage payments
• Passwordless authentication for security and convenience
• Real-time payment tracking showing clients exactly where their money goes
• Flexible payment method selection (ACH or credit card)

Zomentum Payments:

• Custom-branded customer payment portal enhancing professional image
• Clients receive dedicated portal for seamless payment method addition and invoice settlement
• Client portal access enables invoice and payment management in one location
• Granular control over accepted payment methods and surcharges

Winner: Tie - Both provide strong branded client portals with secure payment management, though Zomentum's deeper customization options offer slight advantages for MSPs with specific branding requirements.

Support and Onboarding

FlexPoint:

• Comprehensive training and setup assistance during onboarding
• Email support available to all plans, premium plans get dedicated phone support
• Partners describe end-to-end product support with stable, reliable platform

Zomentum Payments:

• No charges for onboarding or training
• Getting started is almost instant once sales team has logins and feature access
• Responsive support team eager to resolve issues
• Comprehensive knowledge base and setup guides

Winner: Zomentum Payments for zero onboarding fees, instant activation, and support available at all plan levels rather than tier-restricted access.

Accounting Software Integration and Reconciliation

FlexPoint:

• Two-way sync with QuickBooks Online, QuickBooks Desktop, and Xero
• End-to-end automation reducing accounting and reconciliation time
• Some users report 75% reduction in accounts payable/receivable workload

Zomentum Payments:

• Seamless integration with QuickBooks Online and Xero
• Minimizes errors in payment collection through seamless accounting platform integration
• Automated bookkeeping features simplify reconciliation and financial reporting
• Invoice reconciliation from multiple accounting tools to get complete visibility

Winner: Tie - Both platforms excel at accounting integration with automated reconciliation, though Zomentum's broader integration options provide more flexibility for MSPs using multiple accounting systems.

Real-World Performance: MSP Success Stories

Beyond feature lists, how do these platforms perform in actual MSP environments?

FlexPoint Customer Results

Compunet Technologies achieved 4x faster billing cycles and 95% faster invoicing, resulting in full payment collections in 72 hours after implementing FlexPoint's AutoPay feature.

Net-Tech Consulting reported that a customer who used to be late on every payment now pays on time with just one click after FlexPoint introduction, while another customer who owed 3 months of payments paid all outstanding invoices at once after onboarding.

Excellent Networks, an El Paso-based MSP, saved $10,000 in annual credit card processing fees with FlexPoint's ACH option.

Zomentum Payments Customer Results

One MSP using Zomentum reported the ability to send a customer quote for one laptop and see the proposal grow from $1,000 to over $6,200 because clients can change quantity themselves.

Another partner saw quote preparation time drop from 15 to 3 minutes, with clients easily working out how to change quotes themselves and sending links between each other to update, sign, and buy.

Loud & Clear, an Indiana-based MSP, achieved 400% revenue growth and 5x acceleration in payment processing within a single year using FlexPoint's working capital solutions - though notably this partnership combines payment automation with broader financial services.

The Hidden Costs Nobody Talks About

Beyond listed fees, several hidden costs impact total ownership:

Implementation Complexity

FlexPoint: Requires configuration of auto-pay rules, payment plan setup, and integration mapping. Comprehensive training and setup assistance provided during onboarding, but implementation timeline extends multiple weeks for complex MSP environments.

Zomentum Payments: Getting started is almost instant with immediate access after login setup. Self-activation process and intuitive interface minimize implementation burden.

Staff Training Requirements

FlexPoint: Multi-tiered feature set requires more extensive staff training, particularly for advanced customization and reporting features.

Zomentum Payments: Unified interface across proposal, contract, and payment functions reduces training time since staff already familiar with Zomentum Grow transition seamlessly.

Technical Debt and Maintenance

FlexPoint: Limited integrations require workarounds for non-supported tools, creating ongoing maintenance overhead.

Zomentum Payments: 50+ out-of-box integrations eliminate most custom integration needs, reducing long-term technical debt.

Scaling Considerations

FlexPoint: Payment caps ranging from $50,000 to unlimited require plan upgrades as volume grows, creating pricing discontinuities during growth phases.

Zomentum Payments: Process 10 transactions monthly for free access with no transaction caps at any tier, enabling frictionless scaling.

Which Platform Is Right for Your MSP?

The choice between FlexPoint and Zomentum Payments depends on your specific MSP profile and priorities.

Choose FlexPoint If You:

Prioritize standalone payment focus without needing integrated proposal or contract management Already have established proposal and quoting workflows that you don't want to disrupt Prefer payment-specific vendor relationships rather than consolidated revenue platforms Need QuickBooks Desktop integration specifically (though both support QBO) Value established payment-only track record in MSP market

Choose Zomentum Payments If You:

Want unified revenue operations from proposal through recurring payments Need transparent, predictable pricing without platform fees or transaction caps Require extensive integration flexibility across diverse tech stacks Value faster implementation with instant activation and minimal training Prioritize lower total cost of ownership through free tier availability Need backup payment method intelligence to maximize collection success rates Want industry-leading low transaction fees to maximize profit margins Seek complete visibility into sales pipeline, contracts, licenses, and payments in one system

Making the Switch: Migration Considerations

If you're currently using FlexPoint (or any payment platform) and considering Zomentum Payments, here's what the migration involves:

Data Migration

Zomentum allows importing contact lists in xlsx or csv format or directly from your PSA, simplifying initial client data transfer. Payment history and transaction records require coordination with your accounting system rather than direct platform-to-platform transfer.

Client Communication

Switching payment platforms requires informing clients about new payment portals and updating saved payment methods. Zomentum's custom-branded portal minimizes client confusion since the experience maintains your company branding throughout.

Integration Reconfiguration

Zomentum's 50+ integrations typically mean your existing tool connections transfer smoothly. PSA integration with platforms like ConnectWise and Autotask enables seamless workflow continuation.

Timeline and Resources

Most MSPs complete Zomentum Payments implementation in under two weeks, with instant activation once setup completes. Compare this to FlexPoint's multi-week onboarding for complex configurations.

The Verdict: Why MSPs Are Choosing Zomentum Payments

After comprehensive analysis of features, pricing, integration capabilities, and real-world performance, Zomentum Payments emerged as the superior choice for most MSPs in 2026.

Here's why:

Transparent Economics: Zero platform fees and industry-lowest transaction rates deliver measurably better ROI compared to FlexPoint's variable pricing with transaction caps.

Faster Results: 4x faster payment collection means better cash flow and less time chasing payments.

Complete Revenue Platform: Rather than isolated payment processing, Zomentum unifies your entire revenue operation from proposal through payment, eliminating tool proliferation.

Superior Integration: 50+ integrations versus FlexPoint's limited but expanding set means fewer workarounds and better data flow.

Smarter Payment Handling: Intelligent backup payment methods maximize collection success without manual intervention.

Lower Total Cost: Free tier availability for active MSPs processing 10+ monthly transactions can eliminate software costs entirely while FlexPoint requires ongoing platform fees regardless of volume.

Instant Activation: Almost instant setup versus multi-week FlexPoint implementation reduces time to value.

FlexPoint remains a solid payment-specific solution with strong MSP focus. However, for MSPs seeking comprehensive revenue automation with superior economics and faster results, Zomentum Payments delivers measurably better outcomes.

Take Action: Transform Your MSP Payment Process

Your payment platform choice directly impacts cash flow, client satisfaction, and business valuation. The difference between good and great payment automation compounds over time—every delayed payment, every manual reconciliation, and every frustrated client creates drag on your growth trajectory.

MSPs who optimize their payment infrastructure report:

• Up to 4x faster payment collection
• Elimination of 15+ hours monthly spent chasing payments
• 8-12% revenue recapture from reduced payment leakage
• Higher client satisfaction from seamless payment experiences
• Improved business valuations from predictable recurring revenue

The question isn't whether to automate payments—it's which platform accelerates your success most effectively.

Experience the Zomentum Payments Difference

Zomentum offers 90 days free access with just a $99 setup fee, giving you zero-risk opportunity to experience the platform's impact on your cash flow and operations.

See firsthand how:

• Zero platform fees and industry-lowest transaction rates improve your margins
• Intelligent payment fallbacks maximize collection success rates
• 50+ integrations create seamless workflows across your tech stack
• Custom-branded client portals enhance your professional image
• Unified revenue operations from proposal through recurring payments simplify your business

Stop settling for complex pricing, transaction caps, and limited integrations. Join the hundreds of MSPs who've already discovered why Zomentum Payments outperforms FlexPoint and other payment platforms across the metrics that matter most.

Book Demo - See how Zomentum Payments can transform your MSP cash flow in just 15 minutes

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