As MSPs and their clients change, the PSA and how it’s used also needs to change. In this educational webinar series, we will cover the critical aspects that ensure MSP profitability. Learn how to configure your PSA effectively. This webinar will cover: Importance of “costs” to determine profitability Significance of Burden Rates in the PSA Tool and ramifications of ignoring them Deep Dive into types of contract (Agreement) and when to use them Reports needed to get profitability metrics from the PSA tool